HC-48 Hour Rush Delivery
To guarantee timely processing, all e-rush orders must be submitted by 2:00 PM PST (5:00 PM EST) to qualify for shipping within two business days under the HC-48 service.
Orders received after this cutoff will be processed on the following business day.
Submission Requirements:
1. Purchase Order & Artwork: Submit both in a single email. Include the purchase order number in the email subject line and specify "HC-48" in the body of the email.
2. Rush Service Fee: A $50 (V) fee applies to all HC-48 Rush Service orders.
Standard Imprint Options:
- Screen Print, Pad Print, or Laser Engraving only.
- One color/run imprint, one location (up to 2,500 pieces).
- Laser engraving available for up to 1,000 pieces on select items.
Artwork Guidelines:
- Must be correctly formatted and sized.
- All text must be outlined.
- No proofs will be provided under the HC-48 service.
Additional Information:
- Submission Email: Send all orders and artwork to rush@highcaliberline.com.
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Include the following in your email:
- Contact name, email, and phone number for after-hours inquiries.
- Will Call Orders: Available for pickup after 4:00 PM on the ship date.
- Shipping Policy: Only single ship-to addresses are allowed. No drop ship or split ship requests, single ship-to address only.
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Account Standing:
- The client's High Caliber account must be active, in good credit standing, and have available credit exceeding the order total. Otherwise, a credit card will be required.
- For new accounts or distributors changing group affiliations, orders will ship one business day after account setup is finalized.
Turnaround Time:
Orders will ship within two business days (2-day turnaround).
**Customers must have active terms with High Caliber (Net 30 days from the invoice date for pre-approved accounts**